About Samantha Lankford

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So far Samantha Lankford has created 483 blog entries.
5 Sep, 2026

37% of Large Firms Use AI. Under 20% of Four-Person Firms Do — and That Number Stopped Moving.

2026-09-09T17:36:09-04:00

37% of firms with 250+ employees use AI. For firms with four or fewer, Census puts it under 20% - and that number stopped moving while larger firms rose.

37% of Large Firms Use AI. Under 20% of Four-Person Firms Do — and That Number Stopped Moving.2026-09-09T17:36:09-04:00
4 Sep, 2026

Input Costs Rose. 76% of Owners Raised Prices. 13% Changed Where They Buy.

2026-09-09T17:36:03-04:00

The Fed asked 6,500+ small employers what they did when imported input prices rose: 76% passed the cost on, 60% absorbed it, only 13% changed supplier.

Input Costs Rose. 76% of Owners Raised Prices. 13% Changed Where They Buy.2026-09-09T17:36:03-04:00
4 Sep, 2026

Small Business Owners Just Named Their Biggest Problem. Last Month It Was a Different One.

2026-09-09T17:35:58-04:00

In July 2026, 27% of owners named labor quality their single most important problem, up 8 points in a month. In June the top answer was inflation.

Small Business Owners Just Named Their Biggest Problem. Last Month It Was a Different One.2026-09-09T17:35:58-04:00
3 Sep, 2026

When One Client Is 40% of Your Revenue, You Don’t Own a Business. You’re on a Countdown.

2026-09-03T15:45:29-04:00

The moment a single client represents too much of your income, everything changes. You can't raise your rates. You can't push back on scope creep. You can'

When One Client Is 40% of Your Revenue, You Don’t Own a Business. You’re on a Countdown.2026-09-03T15:45:29-04:00
3 Sep, 2026

The Higher You Climb, the Less Truth You Hear. By the Time You’re the Boss, Almost No One Tells You.

2026-09-03T17:26:53-04:00

The average boss has 3.6 blind spots their team sees clearly — and even when told directly, 84% never change. At the top it's worse: C-suite leaders are 77

The Higher You Climb, the Less Truth You Hear. By the Time You’re the Boss, Almost No One Tells You.2026-09-03T17:26:53-04:00
2 Sep, 2026

Your Startup Is More Likely to Die From a Broken Partnership Than a Broken Product.

2026-09-03T15:45:34-04:00

Harvard research found 65% of high-potential startups fail because of conflict between co-founders — not the market, not the money, the people. And when a

Your Startup Is More Likely to Die From a Broken Partnership Than a Broken Product.2026-09-03T15:45:34-04:00
2 Sep, 2026

You Can Take a Vacation Anywhere. You Just Can’t Leave the Business Behind.

2026-09-03T15:45:38-04:00

Corporate employees take about 10 days off a year. Small business owners? 61% take just five — and even then, 67% check in with work every single day. Only

You Can Take a Vacation Anywhere. You Just Can’t Leave the Business Behind.2026-09-03T15:45:38-04:00
1 Sep, 2026

You Took 10% Off. Now You Need 46% More Customers Just to Stand Still.

2026-09-09T17:35:53-04:00

A discount comes out of the margin, not the price. At retail's 31.6% gross margin, a 10% discount needs 46% more volume just to break even.

You Took 10% Off. Now You Need 46% More Customers Just to Stand Still.2026-09-09T17:35:53-04:00
1 Sep, 2026

There Is No Right Payroll Percentage. The Census Says It Runs From 6% to 40%.

2026-09-09T17:35:47-04:00

Across 6.4 million US small firms payroll averages 19.5% of receipts - but runs 6.3% to 39.7% by industry. Why the 15-30% rule of thumb fits almost nobody.

There Is No Right Payroll Percentage. The Census Says It Runs From 6% to 40%.2026-09-09T17:35:47-04:00
31 Aug, 2026

The Average Small-Business Wage Is $27.68 an Hour. The Average Small-Business Employee Costs $37.36.

2026-09-03T15:45:49-04:00

BLS puts wages at $27.68 an hour and total compensation at $37.36 at businesses with 1-49 workers — a multiplier of about 1.35x. The largest single add-on is not health insurance. It is the legally required cost you never chose.

The Average Small-Business Wage Is $27.68 an Hour. The Average Small-Business Employee Costs $37.36.2026-09-03T15:45:49-04:00
31 Aug, 2026

The Median Restaurant Took 226 Days to Sell. The Median Laundromat Took 412.

2026-08-31T12:33:30-04:00

Median days on market ran from 151 days for route businesses to 412 for laundromats in BizBuySell's full-year 2025 data. What the Q2 2026 Insight Report says about why deals stall — and the preparation clock that runs before the listing clock starts.

The Median Restaurant Took 226 Days to Sell. The Median Laundromat Took 412.2026-08-31T12:33:30-04:00
30 Aug, 2026

The Profit Margin You’re Measuring Yourself Against Belongs to a Public Company

2026-08-31T12:33:36-04:00

The benchmark everyone quotes comes from 5,994 listed corporations. You are not one of them, and comparing yourself to them will make a healthy business lo

The Profit Margin You’re Measuring Yourself Against Belongs to a Public Company2026-08-31T12:33:36-04:00
30 Aug, 2026

A Bad Hire Costs 30% of Their First-Year Salary. For a Manager, Half.

2026-08-31T12:33:40-04:00

Everyone budgets for the salary. Almost nobody budgets for the possibility that the person is wrong for the seat — which is the more expensive number.

A Bad Hire Costs 30% of Their First-Year Salary. For a Manager, Half.2026-08-31T12:33:40-04:00
29 Aug, 2026

Every Call Ends at Your Desk. No Wonder You’re Exhausted by Noon.

2026-08-31T12:33:46-04:00

The average adult makes ~35,000 decisions a day. A founder makes far more — and unlike an employee, there's no one above you to escalate to. You are the fi

Every Call Ends at Your Desk. No Wonder You’re Exhausted by Noon.2026-08-31T12:33:46-04:00
29 Aug, 2026

You’re Not Short on Hours. You’re Short on Uninterrupted Ones.

2026-08-31T12:33:51-04:00

The average founder spends 68% of the week working in the business — admin, firefighting, inbox — and only 32% working on it. Add a ping every 2 minutes an

You’re Not Short on Hours. You’re Short on Uninterrupted Ones.2026-08-31T12:33:51-04:00
28 Aug, 2026

83% of Happy Customers Would Refer You. Only 29% Do — Because You Never Asked.

2026-08-31T12:33:57-04:00

In 2026, 92% of people trust a friend's recommendation over any ad — and referred customers convert 3–5x better, stay 37% longer, and are worth 16% more. Y

83% of Happy Customers Would Refer You. Only 29% Do — Because You Never Asked.2026-08-31T12:33:57-04:00
28 Aug, 2026

Your Terms Say 45 Days. 43% of What You Invoice Is Already Late.

2026-08-31T12:34:03-04:00

US B2B payment terms average 45 days, but 43% of invoice value goes overdue and 5% becomes bad debt. What the 2025 Atradius Payment Practices Barometer says about why customers pay late — and what to do about the third of it that is purely admin.

Your Terms Say 45 Days. 43% of What You Invoice Is Already Late.2026-08-31T12:34:03-04:00
27 Aug, 2026

78% of Family Business Owners Expect to Hand Over the CEO Seat. 23% Think Anyone Is Ready.

2026-08-31T12:34:09-04:00

78% of US family business executives expect a CEO transition within a decade and 61% have a family member who wants the job — but only 23% think that person is ready. Plus: the famous family-business survival statistic is a misquote of a 1987 study.

78% of Family Business Owners Expect to Hand Over the CEO Seat. 23% Think Anyone Is Ready.2026-08-31T12:34:09-04:00
27 Aug, 2026

Half of New Businesses Don’t Reach Year Five. Seven in Ten That Do Reach Year Ten.

2026-08-31T12:34:14-04:00

49.2% of new employer establishments survive five years — but 69.5% of those that do go on to reach ten. Why the risk is front-loaded and the odds improve with age.

Half of New Businesses Don’t Reach Year Five. Seven in Ten That Do Reach Year Ten.2026-08-31T12:34:14-04:00
26 Aug, 2026

Small Banks Fully Approve 57% of Applicants. Large Banks Approve 43%.

2026-08-31T12:34:22-04:00

Small banks fully approved 57% of small business loan applicants; large banks 43% and online lenders 38%. What the Federal Reserve's 2025 Small Business Credit Survey says about who actually gets funded.

Small Banks Fully Approve 57% of Applicants. Large Banks Approve 43%.2026-08-31T12:34:22-04:00
26 Aug, 2026

The Cheapest Mistake in Business Is Being Too Cheap. And 1 in 3 Founders Won’t Fix It.

2026-08-31T12:34:27-04:00

In 2026, 32.6% of small businesses have no plans to raise prices — even as costs climb. Meanwhile, freelancers who price from a calculated floor charge 40–

The Cheapest Mistake in Business Is Being Too Cheap. And 1 in 3 Founders Won’t Fix It.2026-08-31T12:34:27-04:00
25 Aug, 2026

Your Angriest Customers Aren’t the Ones Complaining. They’re the 96% Who Say Nothing — and Never Come Back.

2026-08-31T12:34:33-04:00

In 2026, only about 4 in 100 unhappy customers ever complain. The rest just vanish — and each one tells 9 to 15 other people on the way out. Meanwhile 97%

Your Angriest Customers Aren’t the Ones Complaining. They’re the 96% Who Say Nothing — and Never Come Back.2026-08-31T12:34:33-04:00
25 Aug, 2026

You Don’t Have a Lead Problem. You Have a Follow-Up Problem — and It’s Costing You 80% of Your Sales.

2026-08-31T12:34:37-04:00

In 2026, the average business takes 47 hours to respond to a new lead — while buyers now expect a reply in under 10 minutes. And 80% of sales require five

You Don’t Have a Lead Problem. You Have a Follow-Up Problem — and It’s Costing You 80% of Your Sales.2026-08-31T12:34:37-04:00
24 Aug, 2026

The Average Company Spends 9% of Revenue on Marketing. The Median Spends 5%.

2026-08-31T12:34:43-04:00

Marketing spend averages 8.96% of revenue but the median is 5%. Why the gap exists, and which number belongs in your budget.

The Average Company Spends 9% of Revenue on Marketing. The Median Spends 5%.2026-08-31T12:34:43-04:00
24 Aug, 2026

The Median Small Business Holds 27 Days of Cash — Not Six Months

2026-08-31T12:34:48-04:00

The median small business holds 27 days of cash buffer, not the three to six months everyone recommends. What the largest dataset on small-business cash actually shows.

The Median Small Business Holds 27 Days of Cash — Not Six Months2026-08-31T12:34:48-04:00