“We WILL be there with you every step of the way.”
Employees, investors, vendors, consultants, and Board members all want something different, something specific to them. To unify these often-competing needs and perspectives, emphasize that decisions will be made in the best interest of the business.
By establishing this principle, you set criteria for decision-making that everyone understands, and is expected to share. This will serve you well in a variety of situations, including employee compensation, vendor negotiations, or internal conflicts such as disagreement between employees, necessary disciplinary actions, or employee complaints of unfair treatment.
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